The Psychology of Chaos Engineering
Chaos engineering, failure injection, and similar practices have verified benefits to the resilience of systems and infrastructure. But can they provide similar resilience to teams and people? What are the effects and impacts on the humans involved in the systems? This talk will delve into both positive and negative outcomes for all the groups of people involved, including users, engineers, product owners, and business owners. Using case studies from organizations where chaos engineering has been implemented, Matty Stratton will explore the changes in attitude that these practices create, with a particular focus on the human elements. He'll discuss successful implementations of chaos engineering, as well as challenges faced in teams where chaos was a “success” from a technical perspective but contained negative impacts for the people involved. You'll gain a better understanding of the human factors involved in chaos engineering, learn good practices to care for the people and teams working with chaos, and be even more excited about this practice.