Coaching Around Resistance by Using Humble Inquiry
When coaches encounter resistance to agile transformations, we often treat it as a phenomenon to be overcome, confronted, or combated. But resistance is a natural reaction to change, and that reaction can't be alleviated by violent opposition. Rather than meeting resistance head-on, the clever coach will work around it by helping people recognize and resolve the negative emotions that drive it. Once those negative emotions are resolved, people are more likely to let down their guard and embrace change. In this interactive session, you will learn to use a method known as humble inquiry to help people uncover the emotional roots of their resistance so that they can resolve their reluctance to embrace agile transformation. You'll identify common resistance behaviors, then practice by engaging in humble inquiry. You will learn ways to use humble inquiry to build trust and rapport in your agile team.