Agile + DevOps East 2021 - Teams & Leadership | TechWell

Agile + DevOps East 2021 - Teams & Leadership

Monday, November 15

Bob Galen
Vaco
MD

An Agile Coaching Practicum in 360 degrees

Monday, November 15, 2021 - 8:30am to 12:00pm

Let’s face it, agile coaching isn’t for the timid or faint of heart. In most companies, it’s an incredibly challenging and nuanced role. And an important part of it is having the ability to coach in 360 degrees: downward—across your teams, outward – across managers and peers, and upward—towards those pesky leaders. Oh, and did we say that virtually EVERYONE is an agile coach? In this workshop, join Bob Galen as he share tools and experiences coaching in all directions. He will review three different coaching models from the X-Wing, to Powerful Questions, to 9-Stances, to the Agile Coaching...

Tuesday, November 16

Mary Thorn
S&P Global Market Intelligence
Bob Galen
Vaco
TC

Creating a High-Performance Agile Team

Tuesday, November 16, 2021 - 8:30am to 12:00pm

Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...

Jeff Payne
Coveros
TD

Agile Project Failures: Root Causes and Corrective Actions

Tuesday, November 16, 2021 - 8:30am to 12:00pm

Agile initiatives always begin with high expectations—accelerate delivery, meet customer needs, and improve software quality. The truth is that many agile projects do not deliver on some or all of these expectations. If you want help to ensure the success of your agile project or to get an agile project back on track, this tutorial is for you. Jeffery Payne discusses the most common causes of agile project failure and how you can avoid these issues or mitigate their damaging effects. Poor project management, ineffective requirements development, failed communications, software development...

Dana-Pylayeva
Agile Play Consulting LLC
TE

Feature Teams vs Component Teams

Tuesday, November 16, 2021 - 1:00pm to 4:30pm

Organizations today can no longer afford to deliver new features to their respective markets once a year or even once a quarter. In the attempt to catch up with the competition, they jump onto DevOps journey starting with the "How" and losing the sight of "Why" and "What". Join this gamified simulation tutorial to gain a solid understanding of foundational principles of the DevOps culture. Experience the benefits of DevOps transformation even before initiating one in your enterprise! This tutorial is ideally designed for organizations that are evaluating their approach to DevOps...

Mary Thorn
S&P Global Market Intelligence
Bob Galen
Vaco
TF

Learning How to Lead High-Performing Agile Teams

Tuesday, November 16, 2021 - 1:00pm to 4:30pm

Currently much of agile adoption—coaching, advice, techniques, training, and even the empathy—revolves around the agile teams. Leaders are typically ignored, marginalized at best, and in the worst cases even vilified. But Bob Galen and Mary Thorn contend that there is a central and important role for managers and leaders within agile environments. Join Bob and Mary as they explore the patterns of mature agile managers and leaders. Examine why those who understand servant leadership know how to effectively support, grow, coach, and empower their agile teams in ways that increase the team's...

Steven Granese
AgileThought
TH

The Transformation Mindset: A Leader's Guide to Embracing Agile

New
Tuesday, November 16, 2021 - 1:00pm to 4:30pm

Many leaders want to transform their organization to become more agile, adaptive, and responsive to the market. However, most do not deeply understand how to lead their organization through such a massive change. They install prescriptive scaling frameworks and send employees to training, but discard the elements of true transformation that are difficult. When the inevitable failure ensues, they switch frameworks, fire people, and revert back to what worked for them in the past. What these leaders fail to recognize is that the mindset they used to build their organization conflicts with...

Wednesday, November 17

Alberto Silveira
LawnStarter
K1

Building and Managing High-Performance Teams

Wednesday, November 17, 2021 - 8:30am to 9:45am

The COVID-19 pandemic has possibly caused the most significant shift in work culture of our lifetime. It quickly furthered techniques such as working-from-home, digital transformation, diversity, and inclusion and made them become an immediate reality. The next few months and years contain a great deal of uncertainty about how people will work and interact in a global economy that is not yet free of the disease and its enormous impact. So how can companies, tech sector businesses, adapt to this new normal? Alberto Silveira is passionate about ready sharing his proven methodology, insights...

Mark-Kilby
K5Labs
W1

Where Does Our Future Lead? Remote, Hybrid Remote or Elsewhere?

Wednesday, November 17, 2021 - 10:30am to 11:30am

The year 2020 introduced the largest remote work experiment ever. Hybrid remote seemed the obvious solution as we moved into 2021. But was it a solution or another forced experiment? Does remote still seem like a better option or a temporary fix? We will explore why some organizations have chosen remote work, some of the key principles that need to be in place to make remote work successful, and when being face-to-face still provides the better option for certain types of work.

Sejal Amin
Khoros
W7

Product Development Culture: Focus on Learning

Wednesday, November 17, 2021 - 11:45am to 12:45pm

Do you want to learn how to build an engaging product development culture that values learning? Are you finding it hard to keep up with learner's expectations which are now expected to be fun, relevant, and experiential? Today's rapidly changing technology landscape demands organizations are in a sustainable learning mode which is requires a more progressive approach to building an inspect and adapt culture. In this presentation, Sejal will discuss how to pivot to an organization that enables collaboration, innovation, and a learning culture in distributed yet interconnected team...

Robyn Purvin
Turing School Of Software & Design
W8

You Are Not Your Tech, You Are Not Your User

Wednesday, November 17, 2021 - 11:45am to 12:45pm

How can you learn to think about all users while creating your product? Find out how empathy affects your product, how your team influences code and user experience, and how we sometimes marginalize users accidentally because of how we perceive the world. The phrase, “you are not your user”, is an encompassing reminder that we are not the same people we create products for and need to be mindful how we create tech. Come learn about how integral you are to how tech affects the world and how much power you hold when it comes to including people in your product user base. Grow your knowledge...

Derek Ashmore
Asperitas Consulting
W10

Implementing DevOps Automation: Best Practices & Common Mistakes

Wednesday, November 17, 2021 - 11:45am to 12:45pm

Most organizations adopting the cloud have adopted DevOps automation to some degree or another. The primary reason is that continued manual maintenance isn't possible with the same staffing level and increased demand. In short, DevOps automation and cloud consumption are much more than just technology change. They require a fundamental rethinking about how we do things. It's common for DevOps team members to be negatively impacted by the changes others have made. It's common for team members to cause problems by making changes manually instead of through code. I've seen managers grow...

K2

Distributed DevOps

Wednesday, November 17, 2021 - 1:45pm to 2:45pm

Our industry has fundamentally changed over the last decade. Monolithic architectures have evolved into microservices. Applications are distributed on infrastructure across the globe. And an increasing number of companies are moving to a remote-first culture with engineers distributed as widely as applications. Our technical environment and tooling ecosystem have changed radically from the original conditions in which DevOps was created. So what's next? Learn about the next phase of DevOps: a distributed model that emphasizes swift development, observable systems, accountable engineers,...

LinearB
W13

Dev Team Metrics That Matter

Wednesday, November 17, 2021 - 3:00pm to 4:00pm

The truth is, no one really likes being measured, especially devs. But business leaders like looking at numbers, so they grab what’s easily available - # of code changes, agile velocity, individual developer metrics. These types of metrics are unbalanced, exclude context, and hurt engineering culture as a whole.

Measuring should start by answering the question “What is the most valuable outcome?”

Why? Because what you measure is what your team will produce. If you start measuring the number of code changes as a key performance metric, you are going to see coding time, PR size...

W14

4 Maps of DevOps

Wednesday, November 17, 2021 - 3:00pm to 4:00pm

Although DevOps practices deliver incredible benefits to organizations looking to improve their software delivery practices, the larger positive impact of DevOps to delivering value is often harder to realize. A set of practices we’ve found to help organizations is something we call the 4 Maps of DevOps. Fitting nicely in between the 3 ways and 5 ideals, the 4 maps consist of Outcome Mapping, Value Stream Mapping, Dependency Mapping, and Capability Mapping. They help you create a powerful roadmap that is outcomes-focused and targeted at the most important problems. The four maps flow into...

Akiya Mumford
Blue Cross Blue Shield Association
W15

Implementing Agile Through Human Transformation & Enhanced Human Experience

Wednesday, November 17, 2021 - 3:00pm to 4:00pm

Organizations implementing agile to drive digital transformation and technological advancement to enhance the digital experience of customers often face challenges from investing more in technology than human capital. While agile is a proven method for improved software development, its hidden power is how implementation transforms how humans think, learn and interact. Company culture is hardest to change in organizational transformations—starting with individuals. When I joined an organization struggling with employees fulfilling responsibilities of the agile roles to implement agile...

Anders Wallgren
CloudBees
W16

How to “SRE” Your Way to Pipeline Improvement

Wednesday, November 17, 2021 - 3:00pm to 4:00pm

Oftentimes, IT professionals think auditability and observability are separate concepts, when in fact, they’re two sides of the same coin. It’s the review of what happened and why—just from different perspectives and moments in time. The point is, building an auditable pipeline should also result in building an observable pipeline. Most IT pros, however, think about observability in regards to the observability of an operational system. But what if we considered the observability of an internal organizational system instead? For example, the CI cycle time of your pipeline. To test this...

Oren Rubin
Testim.io
W17

Is it Time to Rethink TestOps?

Wednesday, November 17, 2021 - 3:00pm to 4:00pm

TestOps is more than improving collaboration between testing and operations—been there, done that. But now that you have an agile team with developers, QA, product owners, etc. all contributing to testing, how do you scale effectively? This talk will discuss how scaling end-to-end testing is more important than ever. We will illustrate how the new TestOps provides a methodology for improving test planning, building governance, improving the management of tests and teams, and driving the insights you need to continuously improve quality.

In this talk you will learn:

The four...

Thursday, November 18

Arlen Bankston
Adaptagility LLC
K4

Agile Rebels

Thursday, November 18, 2021 - 8:30am to 9:30am

Agile frameworks such as Scrum and SAFe have gained a massive foothold, but they’re not the only games in town. Some adventurous practitioners have created their own methods to address what they feel are fundamental flaws in existing constructs. Agility is all about adaptation; how did these methodologists sidestep mainstream approaches to find creative solutions to their respective challenges? Explore how the venerable Ivar Jacobsen’s Essence framework aims to break free of all methods. See how BaseCamp’s Ryan Singer formulated ShapeUp to soothe Basecamp’s growing pains. Ron Quartel’s...

Metro.Digital
T2

Boosting Feedback Culture and Transparency

Thursday, November 18, 2021 - 10:00am to 11:00am

Understanding team performance has almost always been difficult. There may be a heap of metrics that you could look at, but which of those are the driving ones for the team improvement and product outcome? This presentation will explain which metrics can be vital for Agile teams, how an automated combined system can be created for these metrics, and how organization can use these meaningful data to boost feedback culture and transparency. Join this talk to learn how to enable the teams continuous improvement, self-organization and transparency with relevant metrics, and automated combined...

T3

The Steam Drill Initiative: Enterprise modernization through Lean, Agile, and DevOps

Thursday, November 18, 2021 - 10:00am to 11:00am

Transforming heritage enterprises can be challenging and not for the squeamish. Lean, Agile, DevOps methodologies are instrumental in the successful execution of a business transformation. A holistic strategy with clear initiatives that harness the power of these transformation drivers is critical for success. Also, connecting an organization's strategic imperatives to business outcomes increases the probability of sustaining a business transformation. In this session, Gautham tells the story of the SteamDrill Initiative - a strategic framework for enterprise transformations that focuses...

Neeta Sonnakul
Council for Affordable Quality HealthCar
T5

Building a Distributed Automation Team from Scratch

Thursday, November 18, 2021 - 10:00am to 11:00am

I have worked on QA teams with as few as three testers and as large as 20. Four years ago, I elected to start at CAQH (health care company) and was the only QA Automation staff member, was brought on board with a mandate to “convert the manual testing shop to Automation”. I found the organization had taken delivery on several poor-quality software releases of our flagship product from our development partner, and the ongoing application development and testing was in disarray. As employee #2 on the newly formed Technical/QA Team, this is the story of how we built Automation presence, built...

Magenic//Cognizant Softvision
T6

CI/CD with Github Actions

Thursday, November 18, 2021 - 10:00am to 11:00am

As more organizations move towards continuous integration and continuous delivery with DevOps pipelines. Github Actions enables you to create Continues Integration (CI) and continuous deployment (CD) pipelines directly in your Github repository. These workflows are made out of different tasks so-called actions that can be run automatically on certain events. Through this talk I will walk through CI/CD concepts, GitHub Actions Workflows, Build Artifacts, Packages Management, and Deployment Triggers.

IncrementOne
T8

How to Create a Product Office

Thursday, November 18, 2021 - 11:30am to 12:30pm

Whether you’re researching market opportunities, brainstorming new product ideas, developing products customers love, or managing product roll-outs – organizations face many challenges in product delivery. In this session Michelina explores the Product Office and how it helps organizational alignment across teams, oversees service delivery, and provides visibility into development.

Lee Eason
Edward Jones
K5

It Takes a Village: How to Be a Better Transformational Leader

Thursday, November 18, 2021 - 1:30pm to 2:30pm

Jack Welch said it well: “If the rate of change on the outside exceeds the rate of change on the inside, the end is near.” That’s a scary thought when we consider just how quickly the world of technology is innovating and changing. All of us are striving to help our organizations embrace that change and become more innovative, but it’s easier said than done. Legacy technology, leaders with limited experience and perspective, entrenched processes, overworked teams, and rapidly changing regulatory and market conditions all contribute to making transformation incredibly difficult to adopt....

Vivian Xu
BMO
T13

What Makes Great Distributed Agile Teams Tick

Thursday, November 18, 2021 - 3:00pm to 4:00pm

The digital revolution is here. The last year has seen remote work across teams take a leap forward. Management has gained the confidence that teams of people they cannot see, walk up to and check up on can actually get things done. Rather than policing workers, we are trusting them to get stuff done. Companies are even committing to distributed working in the future, shedding central office space and promising permanent distributed workforces. However, working on distributed teams is challenging. Sure, the technology is getting better all the time. And getting sufficient bandwidth and...

T14

Agile Transformation : Managing the Devout and the Doubters

Thursday, November 18, 2021 - 3:00pm to 4:00pm

You are leading an Agile transformation. There will be some people who resist, who doubt, and you’ll need to care for them. There will also be some people who are very supportive—perhaps too supportive. They will need some attention too, or they can actually damage efforts to mature your organization’s transformation. As part of the leadership team in an organizational transformation effort, you are a pragmatic prophet. There are truths and principles to get across to your people, but also, there is reality and pragmatic considerations to manage. While the principles should hold fast, the...

T15

Create an Intentional Culture Architecture to Support Your Agile Transformation

Thursday, November 18, 2021 - 3:00pm to 4:00pm

Moving towards Business Agility in large organizations is a major undertaking. Such an initiative builds on the foundational practices of Agile teams while encouraging the organization to take a deeper look into underlying principles, behaviors, and beliefs as part of its culture. While traditional management have largely focused on top-down controls we understand that organizations need to behave differently about the organizational structure and to align to deliver value to our customers. We must look at actionable steps that enable responsiveness of an end-to-end value stream. This...

Amanda-Palovcsik
CUNA Mutual Group
T19

Taking Great Measures – Quit Measuring and Start Influencing

Thursday, November 18, 2021 - 4:15pm to 5:15pm

Using metrics in Agile has been an elusive endeavor, and how to use those metrics for good, not evil. Too often we see metrics used to compare agile teams, and question the wrong things. Too often we solution before we understand what the true need is. We took a different approach of not just using the standard agile metrics to help teams with efficiency, but working more closely with our leaders on data needed to help drive decisions around staffing, work prioritization, and value delivered. Through interviews and a focus on educating different levels of business and IT leaders, we were...

Sean-Mack
Wiley
T21

Transformation at Wiley (DevOps, and Agile, and ITSM Oh My!)

Thursday, November 18, 2021 - 4:15pm

Wiley is a company that is transforming at every level. Our industries, from research to education, are going through unprecedented change. As a company, we are going through a massive transformation in Agile, DevOps, and ITSM to meet the changing demands of our markets. Learn how Wiley is managing multiple simultaneous transformations while continuing to deliver for researchers and educators around the world.

Debbie-Levitt
Delta CX
T23

Improving Agility by Using Customers’ Definitions of “Quality” and “Done”

Thursday, November 18, 2021 - 4:15pm to 5:15pm

“Quality”… velocity, productivity, and efficiency? Improved performance? Few or no bugs? Meets stakeholder requirements? “Done”… we did what we planned? Fits business objectives? Coded, tested, documented, and deployable? Remember our customers? The people paying our salaries? Their satisfaction is supposed to be our *highest* priority. But we fall in love with assumptions about users. We burn weeks coding, testing, merging, and releasing product guesses. We move to the next project, interrupted later when we learn that customers aren’t finding much value or quality in that last release....