Agile + DevOps East 2023 Concurrent Session : Taking Great Measures - Quit Measuring and Start Influencing


Wednesday, November 9, 2022 - 3:00pm to 4:00pm

Taking Great Measures - Quit Measuring and Start Influencing

Using metrics in agile has been an elusive endeavor, and how to use those metrics for good, not evil. Too often we see metrics used to compare agile teams, and question the wrong things. Too often we solution before we understand what the true need is. We took a different approach of not just using the standard agile metrics to help teams with efficiency, but working more closely with our leaders on data needed to help drive decisions around staffing, work prioritization, and value delivered. Through interviews and a focus on educating different levels of business and IT leaders, we were able to pivot from focusing too closely on team efficiency as the measure of team/agile success, and instead provide data in a more digestible format that truly reflected the different measures of value delivered.


CUNA Mutual Group

Amanda Palovcsik is a Certified Scrum Master, Professional Scrum Master II, and certified Scaled Agilist. With more than 17 years of project management experience in the broadcast, medical, and financial industries, including an overlap of 7 years on Scrum and SAFe implementations in parallel to waterfall, Amanda has a diverse background managing projects and teams of all sizes. Throughout her career, Amanda has focused on team member development and coaching in Agile and PM practices, Agile metrics, and improving reporting and communication methods while using Agile.

CUNA Mutual Group

Jim Collins is a certified SAFe Scaled Agilist, Professional Scrum Master, and Project Management Professional. A Navy veteran, Jim has more than 30 years of experience in the defense, gaming (lottery), and financial industries. Jim has spent the last 20 years in various management roles in IT, the last few years as a manager of digital transformation, and is leading the charge to a DevOps culture in his organization. He is not the guy who wrote “Good to Great”, although they do share the same name.