Taking Great Measures – Quit Measuring and Start Influencing
Using metrics in Agile has been an elusive endeavor, and how to use those metrics for good, not evil. Too often we see metrics used to compare agile teams, and question the wrong things. Too often we solution before we understand what the true need is. We took a different approach of not just using the standard agile metrics to help teams with efficiency, but working more closely with our leaders on data needed to help drive decisions around staffing, work prioritization, and value delivered. Through interviews and a focus on educating different levels of business and IT leaders, we were able to pivot from focusing too closely on team efficiency as the measure of team/agile success, and instead provide data in a more digestible format that truly reflected the different measures of value delivered.